Support 24/7 Algiers +213 (0) 782 000 036 · BBA +213 (0) 35 86 51 54 com.services@sspgroup-dz.com Service requestSSP Group
SSP Services Request a quote
  1. Home
  2. Maintenance
Service & maintenance

The continuity of your infrastructure, our priority

Low-current infrastructure has become essential to the daily operation of businesses. SSP Services supports its clients in monitoring, servicing and keeping their installations in operational condition.

Preventive maintenance

  • Scheduled periodic visits
  • Inspection of the overall condition of installations
  • Checking that equipment works properly
  • Early detection of anomalies
  • Necessary checks, cleaning and adjustments
  • Technical recommendations
  • Visit report

Anticipate failures before they become breakdowns.

Corrective maintenance

  • Incident handling
  • Diagnosis and troubleshooting
  • Technical intervention
  • Return to service whenever possible
  • Identification of faulty equipment
  • Repair or replacement recommendation
  • Intervention report

Respond fast to reduce the impact of incidents on your business.

  • Fault prevention
  • Fewer interruptions
  • Longer equipment life
  • Single technical contact
Critical sites

Service continuity designed for critical sites

When a critical incident strikes, every minute counts. SSP Services mobilises its technical resources to limit interruptions and restore installations as quickly as possible.

01

24/7 response

Critical incidents handled at any hour, according to the agreed service level.

02

Rapid response

Priority mobilisation of our teams to shorten the downtime of essential installations.

03

Rapid replacement

When critical equipment fails, we can replace it quickly whenever technical conditions allow.

04

Temporary workaround

When a permanent repair takes time, a temporary solution or equipment can be installed to keep the service running.

Priority to critical infrastructure
  • Security
  • Network
  • Access control
  • Telephony
  • Electrical
  • Essential systems
Plans

Three service levels, matched to your stakes

Essential
Standard follow-up
  • Quarterly preventive visits
  • Corrective maintenance included: 24 h / year
  • Critical incident response: 24 business hours
  • Coverage: business hours
  • Travel included within the contract area

For sites wanting controlled basic follow-up.

Continuity 24/7
High availability
  • Monthly preventive visits
  • Corrective maintenance included on covered equipment
  • Critical incident response: 4 calendar hours
  • Coverage: 24/7
  • Temporary replacement equipment subject to availability

For sensitive sites or continuous operations.

Spare parts and permanently replaced equipment are not included in the plans and are quoted separately.

Estimate

How we build your proposal

The estimate is based on the number of cameras, active network devices, handsets, controlled doors, UPS units, switchboards and generator sets, on the chosen service level, the site’s operating hours and whether technical documentation exists.

  1. 1

    Estimated inventory

    You enter approximate quantities for the site’s main equipment categories.

  2. 2

    Plan selection

    You select the desired service level: Essential, Serenity or Continuity 24/7.

  3. 3

    Site analysis

    The estimate takes into account the site profile, its operating constraints and the available technical documentation.

  4. 4

    Indicative proposal

    SSP Services prepares an indicative estimate, refined once the actual scope is validated.

Why us

Why entrust your infrastructure to SSP Services?

A single partner to ensure the availability, performance and durability of your installations over time.

A single technical contact

A dedicated point of contact to centralise your needs, coordinate interventions and ensure effective follow-up.

Scheduled visits

Regular preventive interventions to keep your infrastructure in operational condition.

Priority handling

Your incidents are handled first to restore service quickly and limit the impact on your business.

Professional diagnosis

Accurate analysis of the real cause of malfunctions before any action, for targeted interventions.

Clear reports

Detailed intervention reports and concrete recommendations on the condition of your installations.

A long-term vision

We support you in servicing, upgrading and gradually renewing your equipment.

Our goal is not simply to repair when a breakdown occurs.

Our role is to help our clients maintain a reliable, available and well-controlled infrastructure over time.
The SSP Services commitment

By your side, today and tomorrow

With SSP Services, you have a reliable technical partner for the continuity of your infrastructure.

  • Proximity

    A technical team that listens and supports you every day.

  • Responsiveness

    Fast, priority handling of your service requests.

  • Expertise

    Qualified, experienced technicians across all low-current technologies.

  • Follow-up

    Every visit or intervention comes with a report and clear recommendations.

  • Continuity

    Our goal: lasting availability and performance of your installations.

Let’s talk about your site

Estimate your contract in 5 minutes

Enter an approximate inventory of your equipment and the desired plan: we send you an indicative proposal, refined after a site visit.